About us

About DocentraX

DocentraX converts structured and unstructured legacy content into topic-based, CCMS-ready DITA — including the hard cases other vendors turn away: scanned PDFs, decades-old PDFs with no styling, and mixed legacy archives.

Who we are

Deterministic where it matters. AI where it helps.

Pure-AI conversion is impressive on a demo and unsustainable in production: every page costs tokens, every run can differ, and nobody can certify the output. Pure rules break down on unstructured sources. We engineered the combination.

How we work

Quality does not come from throwing documents at an AI. It comes from an AI-enabled conversion pipeline: deterministic rules built for your content do the heavy lifting — repeatable, validatable, cost-effective — and AI is applied precisely where it adds value: recognizing structure in unstructured pages and enriching your content with metadata.

Every migration runs on the DocentraX conversion portal — the same platform your team can use for ongoing conversions after the migration. Terms, acronyms, product names and metadata are learned per customer and reused on every subsequent project — the AI share of the work falls as your knowledge base grows, and so does the cost.

What we are here to do

Tell us what you're sitting on — FrameMaker books, a shelf of scanned manuals, a wiki export — and we'll tell you honestly what the migration takes. The result is valid DITA with a working ditamap, imported and accepted in your CCMS.

Because your content passes through our knowledge pipeline, it arrives smarter than it left: the platform can tell you which topics are duplicated, which glossary terms conflict, which procedures are inconsistent across manuals, and which documents are outdated — across your whole corpus.

How an engagement runs

Analyze, convert, review, deliver

Our review team and yours iterate together. Every fix becomes a permanent rule — the same issue never returns.

Analyze

We study your corpus, identify the patterns, and build the conversion rules and mappings for your documents specifically.

Convert

The AI-enabled pipeline runs: deterministic converters first, AI on the genuinely ambiguous remainder — quality with cost control.

Review

Our review team and yours iterate together. Every fix becomes a permanent rule — the same issue never returns.

Deliver

Valid DITA, working ditamap, validation report — imported and accepted in your CCMS. That's when we call it done.

See our approach in detail →

What we stand for

Four things every project is held to

Quality is the product

Nothing ships without passing every gate: DTD validation, link and conref resolution are built in, and the output is imported and accepted in your CCMS before we call it done.

Fixes are permanent

Identical output on every run. Every fix becomes a permanent rule, so the same issue never returns.

Honest about what it takes

We tell you honestly what the migration takes, and every AI decision is reviewed, cached and auditable.

Your content stays yours

Strict per-organization isolation, role-based access and audit logging — your content never mixes with anyone else's.

Leadership

The expertise behind every migration

Suman Saurav

Suman Saurav

Founder, Technology and Delivery

Suman is the technologist behind DocentraX. He has spent his career deep inside enterprise content pipelines, converting, structuring and publishing complex documentation for global organizations, and built DocentraX to bring that expertise into one platform. He architected it end to end: a multi-tenant conversion portal with strict per-organization isolation, and a modular engine in which every source format is a versioned converter, deterministic where it matters and AI where it helps. His delivery philosophy is simple: quality is the product, and nothing ships without passing every gate.

Expertise

  • DITA and structured authoring
  • XML and XSLT engineering
  • Content migration
  • Publishing automation
Lief Erickson

Lief Erickson

Co-founder and Principal Strategist

With more than 25 years in the content industry, Lief is the founder of Intuitive Stack, a content strategy consultancy for businesses with outdated technical documentation practices. He holds a master’s degree in Content Strategy from FH Joanneum in Austria, where he also teaches information architecture. A technical writer and information architect by background, he speaks frequently on information architecture, metadata, search, and AI-driven content strategy. His focus is helping organizations modernize their technical documentation and content operations so they can focus on their next innovation.

Expertise

  • Taxonomies
  • Metadata
  • Search optimization
  • ContentOps

Ready to see your content in DITA?

Send us 25 pages — we'll convert them to DITA free of charge and review the output with you. We usually reply within one business day.

[email protected] · [email protected]